Terms & Conditions

Updated 16.04.2025

Nestlé UK Ltd and Nestlé Ireland Conditions of Registration and Sale for online orders

1) PURCHASE CONTRACT

The UK Website and ROI Website is operated by Nestlé UK Ltd (the "Promoter", "we", "us" or "our") (registered in England & Wales with company registration number 51491) with registered office at Haxby Road, York, England, YO31 8TA and VAT registration number is GB 169562721.
For orders place on the ROI Website the trading address is Nestlé (Ireland) Ltd with registered office at 3030 Lake Drive, Citywest Business Campus, Dublin D24 KX6Y and VAT registration number is IE8Z45096M
By registering or placing an order with us online you agree to be bound by these terms and conditions ("Conditions") which shall apply to all items advertised on our UK Website at www.dolce-gusto.co.uk or ROI Website www.dolce-gusto.ie. (the "Website"). Please read these Conditions carefully. You should print a copy of these Conditions for future reference. If you do not accept them, you will not be able to order item/s from the Website.
By placing an order through the Website you warrant and represent that you are legally capable of entering into binding agreements and you are at least 18 years old.
An order placed by you is an offer and is only binding on us when we accept it. We will confirm such acceptance (if any) by sending you an email that we have received confirmation of your order, at which point a contract between us will be formed.
Bulk orders from the trade or consumer groups will not be accepted.
Title in the item/s shall remain with us until we have received cleared payment. The risk in the item is passed over when the goods are successfully delivered.
The Website sells various products as may be listed from time to time.
There is a maximum order value of £180 per transaction for the UK Website and €180 per transaction for the ROI Website. Orders attempted over this value will not be processed or charged.
There is a minimum order requirement on the UK Website of 4 boxes of pods, or £19. This applies to all delivery options.
There is a minimum order requirement on the ROI Website of 4 boxes of pods, or €26.12.

2) PRICE

The items indicated as for sale in the UK Website are available for sale at the sterling prices indicated on the UK Website. These prices include VAT.
As detailed further below, if Standard delivery is chosen, there is no additional cost on top of the sterling prices of the products indicated on the UK Website. If Next Day delivery is chosen, there will be a charge of £4.99 on top of the sterling prices of the products indicated on the UK Website.
On the ROI Website, the items indicated for sale are available for sale at the Euro prices indicated on the ROI Website. These prices include VAT.

3) METHOD OF PAYMENT

Payments may be made by the following credit and debit cards: Visa and Mastercard. In addition, we are also now accepting Apple Pay and Google Pay. We will not dispatch your order until we have received cleared funds from your account.
We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage.

4) DELIVERY

Delivery will be made to the address specified by you when you register on the Website, provided the address is within the UK or Republic of Ireland
You have the ability to change this address through the "My Account”, “My Addresses” " feature and during the confirmation stage at the checkout. It is your responsibility to ensure you are available to receive the delivery. You will be notified by a Delivery Confirmation email that your order is on its way.
If you are not at home when the courier delivers your parcel, they will endeavour to leave it in a safe location within your property or with a neighbour. To protect the safety of your goods we have certain guidelines in place as to what counts as a 'safe location'. For example, in or around waste bins is not permitted. If this happens, the courier will post a card through your door to let you know where the parcel has been left. Alternatively, they will attempt to deliver at a later date. If this happens they will leave a card with a parcel reference number on it. With this number you can find out where your parcel is and re-arrange a delivery over the phone or through the couriers online tracking system. After three attempts the goods will be returned to us and you will be refunded the full value of the purchase, minus the delivery charge. From that point, if you still wish to receive your order, you will have to re-order via the online shop.
Products are subject to availability and prevailing market conditions. In the event of non-availability of any goods, this will be stated on the Website. From time to time delivery times may be impacted by external conditions beyond our control.
On the UK Website, the following delivery options are available. Where an order is accepted, we will use reasonable endeavours to ensure that item/s is/are delivered within the time frame below:

FREE Standard Delivery (UK Website)

Free of charge
Orders will be delivered in 3-5 working days from day order placed
For orders to the Scottish Highlands and Islands, Scilly Isles, IOM and Channel Islands, deliveries will take up to approximately 8 working days.
Orders over the seasonal period may take longer.

NEXT DAY Delivery (UK Website)

Delivery charge £4.99
Our Next Day Delivery option is available on orders placed before 2:00 pm Monday to Friday, excluding bank holidays and special promotional periods.
Orders placed for Next Day Delivery after 2:00pm on Friday - Sunday will be delivered on the Tuesday of the following week.
Please note if you select this service it will require a signature on delivery.
Please note this service is not available in the Scottish Highlands and Islands, Scilly Isles, IOM, Channel Islands and Isle of Wight.
During promotional activities and high volumes of orders, Next Day Delivery may not be available.

On the ROI Website, for any orders over the value of €24.20 or containing 4 boxes of pods, the delivery will be free of charge.
Orders placed on the UK website www.dolce-gusto.co.uk and delivered to Northern Ireland addresses are intended for consumption in NI only and are not to be used for resale or sent to ROI or the rest of EU. If ordering on behalf of a business, you should include your business name.
On the ROI Website, where an order is accepted, we will use reasonable endeavours to ensure that item/s is/are delivered within 5 working days of placing the order subject to availability of stock and receipt of clear funds.
Please note that for the UK and ROI Websites the minimum order provisions stated in section 1) apply to all delivery options.
If you do not receive your order within 5 working days of receiving your delivery confirmation email, please notify us in writing or by phoning our Consumer Services team on 0800 707 6066 in the UK or 00800 6378 5385 in ROI.

5) DEFECTIVE GOODS OR INCOMPLETE OR INCORRECT ORDERS

You must inspect the goods and notify us within 14 days of delivery in writing to Nestle UK Ltd, PO Box 207, York YO91 1XY, UK or by phoning our Consumer Services team on 0800 707 6066 in the UK or 00800 6378 5385 in ROI, if for any reason you are unsatisfied. If the item you purchase is faulty we may offer a repair, exchange or refund as appropriate in accordance with your legal rights.

6) AMENDMENT OF ORDERS & CANCELLATION RIGHTS

You may cancel your order at any time from the date of the order up until the date that is 14 working days from receipt of the item/s by filling out the withdrawal form below or by calling our Consumer Services team on 0800 707 6066 in the UK or 00800 6378 5385 in ROI. If you cancel your order before you have received the item/s, you are entitled to refuse to accept delivery of the item/s and we will send a cheque or refund to your account with a full refund within 14 days of your refusal to accept delivery of the item/s. If you cancel your order of the item/s after you have received it/them you must return the item/s to us in an undamaged and unused condition at your expense within 14 days from informing us of your cancellation. Within 14 days of receipt of your item/s, we will send a cheque or refund to your account with a full refund including delivery costs. This provision does not affect your statutory rights.

Model withdrawal form:
(Complete and return this form only if you wish to withdraw from the contract)

To NESCAFÉ® DOLCE GUSTO® Returns Services, PO BOX 207, York YO91 1XY:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date

(*) delete as appropriate

7) LIABILITY

Save in respect of death or personal injury caused by our negligence, to the extent permitted under law, our liability shall be limited to the purchase price of the item in question.
The images of the items on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images

8) PRIVACY

At the time of your registration you will receive a password. Please keep this secret, as you are entirely responsible if you do not maintain the confidentiality of your password. You are entirely responsible for all orders placed with us or information given to us under your e-mail address in combination with your password. You agree to store your account details securely, to log off after placing any order and not to share your account details with anyone else (unless you want them to place an order on your behalf). You must immediately notify us of any unauthorised use of your e-mail address and/or password or any breach of security known to you.

Any personal information or material sent to the UK Website is subject to our privacy policy located at: www.dolce-gusto.co.uk/privacy-notice

Any personal information or material sent to the ROI Website is subject to our privacy policy located at: www.dolce-gusto.ie/policy-privacy/

9) MY NESCAFE DOLCE GUSTO

On the UK Website, “MY DOLCE GUSTO” membership is open to UK residents aged 18 and over, with the exception of employees of Nestlé UK Ltd and Nestle Ireland, their families, agents or anyone professionally associated with the administration of this promotion.
On the ROI Website, “MY DOLCE GUSTO” membership is open to ROI residents aged 18 and over, with the exception of employees of Nestlé Ireland and Nestle UK Ltd, their families, agents or anyone professionally associated with the administration of this promotion.
An individual must have a unique, valid email address to create an online My DOLCE GUSTO membership account. Limited to one account per person.
The Promoter reserves the right to alter, amend, suspend or terminate My DOLCE GUSTO, in whole or in part, at any time giving one month's notice in writing.
The Promoter reserves the right to refuse any application and to terminate the account of anyone that is believed to be in breach of the offer Conditions.
Any attempt to deliberately damage the Website or the information on it, or to otherwise undermine the legitimate operation of any promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to seek damages to the fullest extent permitted by law.
Attempting to gain access to someone else's account and/or account information, or trying to obtain, generate, or guess another users account information is strictly forbidden and should any participant attempt to do this, their account will be deleted and they will be permanently banned from the Website. The Promoter may decide to take further action.
A decision of the Promoter in all matters is final and binding. The Promoter, Nestlé UK Ltd, shall not be liable or responsible for any loss, damage or liability caused by matters relating to this promotion.

Further information is available at www.dolce-gusto.co.uk in the UK or www.dolce-gusto.ie in ROI or by contacting Nestlé Consumer Services either by completing the contact us form on the Website at www.dolce-gusto.co.uk/contact-us on the UK Website or www.dolce-gusto.ie/pages/info-and-service/contact-us.html on the ROI Website or by telephone free on 0800 707 6066 in the UK or 00800 6378 5385 in ROI. Lines are open Monday to Friday from 9am – 5pm.

From time to time, limited edition promotions will be offered to “MY DOLCE GUSTO” members. Details of the latest promotions and offers can be found in Sections 10 & 12 below.

10) GENERAL

Applicable laws require that certain communications should be in writing. You agree that we may communicate with you by email, by posting notices on the Website or by writing to you at your postal address and accept (without affecting your statutory rights) that such communications comply with any legal requirements for any communications to be in writing.
Our agreement shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.
We have the right to amend these Conditions from time to time. You will be subject to the terms and conditions in force at the time that you place on order, unless any change to such terms and conditions is required by law or government authority.
All notices given by you must be sent by post to our address NESCAFÉ® DOLCE GUSTO® Returns Services, PO BOX 207, York YO91 1XY.
Notices will be deemed received and properly served within 5 days of receipt by us. Notices may be posted in the Website, sent via email or through the post.
The UK Website and ROI Websites are also subject to the Nestlé Website Terms and Conditions, please visit: https://www.nescafe.com/gb/terms-and-conditions

11) ON PACK, SOCIAL MEDIA AND OTHER SPECIAL OFFERS, PROMOTIONS & COMPETITIONS

12.3 NESCAFÉ® DOLCE GUSTO® GENIO S MACHINE BUNDLE OFFER

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the Terms and Conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy, and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the offer, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Open to UK residents (England, Scotland, Northern Ireland and Wales), aged 18 and over only.
Participants are required to add eight (8) available Dolce Gusto® pod boxes* to their basket during the stated promotional period. The De’Longhi Genio S machine will be added automatically to the order and the price of £64.99** applied for the total basket. Customers who do not wish to purchase the specially priced machine may delete it from their basket at checkout.
**128 cups of coffee and machine for £64.99. £129.59 if all items purchased individually at RRP.
Offer available for qualifying purchases made between 10am on 27.02.24 and midday on 18.03.24. The promotion will end on 18.03.24, or when all allocated stock of the qualifying machine has been purchased, whichever is sooner. In the event of all allocated stock of NESCAFÉ® Dolce Gusto® Genio S being depleted before the stated closing date; customers will be advised via a message on the website. The offer is available with the purchase of DOLCE GUSTO® 12 & 16 pod boxes only and excludes STARBUCKS®, Bundles, Magnums, or any special Flash Sale items.
To qualify, customers must register or log into their 'My NESCAFÉ® Dolce Gusto®' account and add eight (8) qualifying boxes of pods to their basket. The qualifying machine will be added automatically to the basket and the total value adjusted to £64.99. Customers who do not wish to take up the offer may remove the machine from their basket at the checkout.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively or claimed via any other retailer.
Maximum of two orders per household may be placed during the promotional period, subject to availability, while stocks last.
The promotion cannot be used in conjunction with any other offers.
No trade, third party or bulk applications permitted.
No other alternative will be available in the event of allocated stocks of the qualifying machine item being depleted before the stated closing date.
Standard delivery times apply (see website Terms and Conditions).
The Promoter reserves the right to reject any purchases that it believes to be in breach of these Terms and Conditions.
Limitations of liability. The Promoter cannot assume any responsibility or liability for:
- Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
- Inaccessibility or unavailability of the internet or the website or any combination thereof.
Customers have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
Any orders, including re-orders of undeliverable items, placed after the offer ends, or after all allocated stocks of the qualifying NESCAFÉ® Dolce Gusto® machine has been depleted, will not qualify for the offer. In such an event, participants will have the right to cancel their order.
Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK.

Promoter: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA.

12.21 NESCAFÉ DOLCE GUSTO 10% OFF KEEP IN TOUCH EMAIL OFFER

11.1 NESCAFÉ DOLCE GUSTO 10% OFF KEEP IN TOUCH EMAIL OFFER

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy, and understand and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Open to GB, CI & IoM members only, who have been selected to receive an exclusive promotional code entitling them to a 10% discount when they buy 5 boxes or more in a single transaction.
To qualify for the offer, qualifying participants must:
1. Place exactly 5 boxes of pods in their shopping basket (either 12, 16 or 18 pods count only) for the offer to work.
2. Enter their exclusive 6-digit promotional code sent to them via email at the checkout to get 10% discount off their shopping basket.
3. The discount will be applied at checkout.
The offer is subject to the purchase of five (5) or more boxes of pods of either 12, 16 or 18 pods available for sale at the webshop at the time of placing the order. The 10% discount will automatically be applied to the customer’s basket at checkout. Offer available for purchases made via the NESCAFÉ® Dolce Gusto® webshop only. Offer includes all 12, 16 or 18 count boxes (including STARBUCKS) and Magnums but excludes Bundles and Flash Sales items.
Offer to be redeemed within 30 days of the date of receiving this email.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop at www.dolce-gusto.co.uk only.
A maximum of one offer per account throughout the duration of the promotion.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
The promocode cannot be used in conjunction with any other offers.
The offer is only available for the purchase of boxes of pods containing 12, 16 or 18 count boxes (including STARBUCKS) and Magnums but excludes Bundles and Flash Sales items.
No trade, third party or bulk applications permitted.
No cash alternative will be available in lieu of the stated discount.
Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
Limitations of liability. The Promoter cannot assume any responsibility or liability for:
1. Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
3. Inaccessibility or unavailability of the internet or the website, or any combination thereof.
Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
Any orders, including re-orders of undeliverable items, placed more than 30 days after the date of the promotional email will not qualify for the offer. In such an event, participants will have the right to cancel their order..
The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK.

Promoter: Nestlé UK Ltd, Haxby Road, York YO31 8TA

12.10 NESCAFÉ® DOLCE GUSTO® CORONATION PRIZE DRAW

Eligibility

The Promotion is open to Great Britain (England, Scotland, and Wales), Isle of Man and Channel Islands residents, aged 18+ only.
Employees and the immediate families of Nestlé UK Ltd (“the Promoter”), its affiliated companies, agents, or anyone else professionally associated with the administration to the promotion are excluded from the promotion.
Internet access to the promotional website required.
No purchase necessary.
There will be one prize draw for all entries received between 04.05.23 and 16.05.23. 100 winners will be drawn at random, and will each receive a voucher code to claim one NESCAFÉ DOLCE GUSTO White Genio S (the machine will be as stated and the winners are unable to choose any other colour) and two boxes of pods of their choice (exclusions apply, see Clause 13) from the NESCAFÉ Dolce Gusto webshop. The voucher is not valid for use via any other retailer. To enter, participants will be required to visit https://www.dolce-gusto.co.uk/coronation-giveaway and complete a valid entry form with their first name, last name and email address.
No one person or household may win more than one prize. Maximum of one entry per person throughout the duration of the prize draw. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
Bulk entries made from trade, consumer groups, agents, third parties or syndicates will not be accepted. Any use of alias or multiple accounts, script, brute force, or any other automated means of entry, will result in that person’s claim(s) being disqualified, and any prize awarded will be void. Failure to comply with any part of these clauses will disqualify the respective participant, and any entries made by them, from the Promotion.

Promotional Period
The prize draw will be open to all valid entries received between from 00:01 on 04.05.23 to 23:59 on 16.05.23.
Entries received outside of these times/dates will not be included in the prize draw.

Entry Requirements
To enter for a chance to win one of the stated prizes, entrants must:
1. Visit https://www.dolce-gusto.co.uk/coronation-giveaway to find more details about this promotion.
2. Submit their details on the relevant prize draw entry form once behind the secure login.
3. Provide their first name, last name, and a genuine email address, to be drawn from the prize draw entry process and entered into the promotional prize draw.
Incomplete, illegible, or misdirected will not be accepted.
Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

Prize Details
There are 100 prizes available in total to be won, each consisting of:
1. A voucher code valid for one NESCAFÉ DOLCE GUSTO WHITE GENIO S machine.
  And;
2. A voucher code valid for two (2) boxes of NESCAFÉ Dolce Gusto pods of the winners’ choice (subject to availability) excluding STARBUCKS range, Magnums and Bundles.
  
  The ‘vouchers’ will be provided in the form of a winners’ code to be redeemed on the NESCAFÉ Dolce Gusto webshop only. The winners’ code will be sent via email using the email address stated in the winner’s original entry form. The winners’ code will be valid for three (3) months from the date of issue and will not be valid for use via any other retailer. The winner will be responsible for using their voucher codes within the stated time. Any codes not used within the three months will become void. No other alternative prize will be available in the event of the voucher code having expired/remain unused.
  
  Neither the coffee, nor the machine can be exchanged for cash or any alternative prize.
Winner selection
The 100 winners will be randomly selected from all genuine, valid entries via an independently verified process. The prize draw will take place and the winners notified within seven (7) working days of the prize draw.

Winner notification and prize fulfilment
The winners only will be notified within the timeframe specified, via email, to confirm the claims process. This claims process, details of which they will receive initially by email, must be completed within 14 days of the notification date in order for the winner to receive their prize. The claimant’s full name and confirmation address details will be requested to fulfil the prize. Once verified, the winner will receive details of the promotional ‘Winners’ Code’ valid for use online at the NESCAFÉ Dolce Gusto webshop to redeem their prize as outlined above.
The Promoter will make reasonable efforts to contact the winners, however, if a winner cannot be contacted after 28 days of the original notification and after three attempts, or if a selected winner is ineligible, otherwise in breach of these Terms and Conditions, or unable to take up their prize for any other reason, they shall be disqualified and will lose their entitlement to the prize. In such circumstances, the Promoter reserves the right to select a reserve entrant from the reserves selected as next in line at the time of the initial prize allocation. In the event of a need to contact a reserve, this will continue/be repeated until an eligible winner is able to claim the prize, or after two (2) reserves have been tried. Thereafter, any remaining prize will be forfeited and withdrawn from the promotion and declared null and void. It is the entrants’ responsibility to ensure that they check their junk for any winning messages.
Winners will be subject to a full verification process.
Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for any requested entries or claims that are lost due to technical reasons, damaged or otherwise.
Neither the Promoter nor its agents accept any responsibility for failed delivery due to provision of incorrect contact details by the winners. It is the responsibility of winners to provide their correct, up to date details at the time of acceptance in order for the prize to be processed. Failure to provide a valid postal address may result in the prize being forfeited and the prize entitlement withdraw, any prize that is returned as undelivered will be assumed unwanted and shall be forfeited.
The process of selecting any winners will follow the guidelines in these Terms and Conditions.

General
The Promoter is not responsible for the acts or default of third-party agents but will endeavour to resolve any issues that may arise.
The Promoter’s decision is final and binding with regards to all promotional matters.
All entrants will be required to provide a genuine email address that is personal, valid, and accessible throughout the promotion. In the event that the specified information is not provided or is incorrect or an alias, the entry may be considered incomplete, and the Promoter reserves the right to invalidate the entry.
In the event of an email address becoming inaccessible during the promotion, the Promoter is not able to retrieve and amend any existing entries to a new email address.
Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the promotion, assume any responsibility or liability for:
1. Any incorrect or inaccurate entry of information, or for any faulty or failed electronic data transmissions.
2. Any communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers, or providers utilised in any aspect of this promotion.
3. Inaccessibility or unavailability of the internet or the website or any combination thereof.
Prizes are not transferable and will only be awarded directly to the winner. The prize cannot be exchanged or redeemed for cash or any other form of compensation. If, due to unforeseen circumstances, the prize is not available, the Promoter reserves the right to substitute the prize in whole or part, and at its sole discretion, with an alternative of equal or higher value.
Conduct of entry: The Promoter reserves the right at its sole discretion to disqualify any entrant found to be tampering with the entry process or the operation of the promotion; or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions.
If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 14 calendar days) and to refuse to award a prize or withdraw prize entitlement, and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion’s entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
By taking part in the promotion, winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities relating to the promotion.
Subject to Nestlé’s Privacy Policy, the surnames and counties of verified winners will be available upon request by sending an email to: consumer.services@uk.nestle.com with the subject line ‘WINNERS LIST: NESCAFÉ DOLCE GUSTO CORONATION PRIZE DRAW’, for a period of three (3) months following the end of the prize draw. The Promoter reserves the right to refuse any or all such requests. When contacting this email address, your request will be actioned in line with Nestlé’s Privacy Policy. If any winner objects to their information being published, then they can contact the Promoter by emailing UKI.dataprotection@uk.nestle.com with the subject line ‘NESCAFÉ DOLCE GUSTO CORONATION PRIZE DRAW’. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

Data Protection
The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery.

The surnames and counties of verified winners will be made available as set out above and winners can object to this by emailing UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA

12.23 WELCOME OFFER

11.2 WELCOME OFFER

Open to UK, CI & IoM members only, who have been selected to receive an exclusive promotional code entitling them to one free box of pods containing 12 or 16 pods when they buy 4 boxes or more in a single transaction.
To qualify for the offer, qualifying participants must:
1. Place at least 5 boxes of pods in their shopping basket (either 12 or 16 pods count only) for the offer to work.
2. Enter their exclusive 12-digit promotional code sent to them via email at the checkout to get one box within their shopping basket free (free offer applies to either the 12 or 16 count boxes only)
3. The free box will be applied at checkout.
The offer is subject to the purchase of four (4) or more boxes of pods of either 12 or 16 pods available for sale at the webshop at the time of placing the order.
Offer to be redeemed within 30 days of the date of receiving this email.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop at www.dolce-gusto.co.uk only.
A maximum of one offer per account throughout the duration of the promotion.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
The promocode cannot be used in conjunction with any other offers.
The offer is only available for the purchase of boxes of pods containing 12 pods and 16 pods and excludes Magnums, Bundles and Flash Sale purchases.
No trade, third party or bulk applications permitted.
No cash alternative will be available in lieu of the free box of pods.
Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
Limitations of liability. The Promoter cannot assume any responsibility or liability for:
1. Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
3. Inaccessibility or unavailability of the internet or the website, or any combination thereof.
Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
Any orders, including re-orders of undeliverable items, placed more than 30 days after the date of the promotional email will not qualify for the offer. In such an event, participants will have the right to cancel their order.
The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK.
Promoter: Nestlé UK Ltd, Haxby Road, York, England, YO31 8TA.

12.24 NESCAFÉ® DOLCE GUSTO® FREQUENCY OFFER

11.3 NESCAFÉ DOLCE GUSTO FREQUENCY OFFER OCTOBER 2024 UPDATE

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy and understand and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Open to UK, CI & IoM members only, who have been selected to receive an exclusive promotional code entitling them to a 10% discount off their order when 5 boxes or more are purchased in a single transaction.
To qualify for the offer, qualifying participants must:
1. Place 5 or more boxes of pods in their shopping basket (either 12 or 16 pods count only, including STARBUCKS) for the offer to work.
2. Enter their exclusive 12-digit promotional code sent to them via email at the checkout to get 10% discount off the order.
3. The 10% discount will automatically be added at checkout.
The offer is subject to the purchase of five (5) or more boxes of pods of either 12 or 16 pods available for sale at the webshop at the time of placing the order (including STARBUCKS range).
Offer to be redeemed within 30 days of the date of receiving this email.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop at www.dolce-gusto.co.uk only.
A maximum of one offer per account throughout the duration of the promotion.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
The promocode cannot be used in conjunction with any other offers.
The offer is only available for the purchase of boxes of pods containing 12 pods and 16 pods and excludes Magnums, Bundles and Flash Sale purchases.
No trade, third party or bulk applications permitted.
No cash alternative will be available in lieu of the free box of pods.
Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
Limitations of liability. The Promoter cannot assume any responsibility or liability for:
1. Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
3. Inaccessibility or unavailability of the internet or the website, or any combination thereof.
Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
Any orders, including re-orders of undeliverable items, placed more than 30 days after the date of the promotional email will not qualify for the offer. In such an event, participants will have the right to cancel their order.
The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.dolce-gusto.co.uk/privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK.

Promoter/’we’: Nestlé UK Ltd, Haxby Road, York YO31 8TA

11.4 NESCAFÉ DOLCE GUSTO NEW MACHINE CUSTOMERS VIA AMAZON DISCOUNT OFFER

12.31 NESCAFÉ DOLCE GUSTO NEW MACHINE CUSTOMERS VIA AMAZON DISCOUNT OFFER

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Open to new customers in UK (England, Scotland, Northern Ireland, and Wales), Channel Islands and Isle of Man, aged 18 or over who have purchased a qualifying NESCAFÉ Dolce Gusto machine from Amazon UK website between 01.07.24 and 23:59 on 31.08.24 . Excludes employees and their immediate families of the Promoter, its agents or anyone professionally connected to the promotion.
The promotion is available with the purchase of a minimum of £30 spend on pod boxes containing 12 or 16 pods, including STARBUCKS®, but excludes the purchase of Magnums, Bundles and Flash Sales. Customers who add £30 worth of items to their basket and use the promotional code at checkout will automatically receive £10 discount from the total value of their basket. Discount code will be valid for use on the NESCAFÉ® Dolce Gusto® webshop only until 23:59 on 30.09.24.
Offer available when qualifying pods are purchased from the NESCAFÉ® Dolce Gusto® webshop in a single transaction. Offer available via the NESCAFÉ® Dolce Gusto® webshop only. Maximum one offer per new subscriber/account. All NESCAFÉ® Dolce Gusto® pods are subject to availability. The offer cannot be used for purchases of Magnums, Bundles or Flash Sales. No cash or other alternative will be available in lieu of discount codes not used.
The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion by setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Applications (bulk or otherwise) from trade, agencies or third parties, or automated entries, are not permitted and will be disqualified..
The Promoter reserves the right to refuse to accept the promotional code or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion, or by using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding.
Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
Limitations of Liability: Neither the Promoter nor the promotional parties assume any responsibility or liability for:
1. Any incorrect or inaccurate submission during the registration process, or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this Promotion.
3. Inaccessibility or unavailability of the internet, Amazon.co.uk, or the website or any combination thereof.
4. Regretfully, the Promoter cannot be held liable for system failures on the website.
Conduct of Entry: Entrants of the Promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to remove any entry by an individual found to be tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.
In the event of circumstances outside the Promoter's reasonable control, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimise the effect to Participants in order to avoid undue disappointment.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

Promoter: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA.

11.5 NESCAFÉ DOLCE GUSTO NEW SUBSCRIBERS DISCOUNT OFFER

12.32 NESCAFÉ DOLCE GUSTO NEW SUBSCRIBERS DISCOUNT OFFER

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

Open to registered customers in UK (England, Scotland, Northern Ireland, and Wales), Channel Islands and Isle of Man, aged 18 or over who have signed up to receive the NESCAFÉ Dolce Gusto newsletter from 25.03.24. The offer will be ongoing for new subscribers only until further notice. Excludes employees and their immediate families of the Promoter, its agents or anyone professionally connected to the promotion.
The promotion is available with the purchase of any four (4) or more pod boxes containing 12 or 16 pods, including STARBUCKS®, Magnums or Bundles. Customers who add four (4) boxes of pods to their basket and use the promotional code at checkout (sent via email) will automatically receive £5 discount from the total value of their basket.
Offer available when qualifying pods are purchased from the NESCAFÉ® Dolce Gusto® webshop in a single transaction. Offer available via the NESCAFÉ® Dolce Gusto® webshop only. Maximum one offer per new subscriber/account. All NESCAFÉ® Dolce Gusto® pods are subject to availability. No cash or other alternative will be available in lieu of discount codes not used. Promotional codes can only be used once.
The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion by setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Subscriptions (bulk or otherwise) from trade, agencies or third parties, or automated entries, are not permitted and will be disqualified.
The Promoter reserves the right to refuse to accept the promotional code or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion, or by using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding.
Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
Limitations of Liability: Neither the Promoter nor the promotional parties assume any responsibility or liability for:
1. Any incorrect or inaccurate submission during the registration process, or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this Promotion.
3. Inaccessibility or unavailability of the internet or the website or any combination thereof.
4. Regretfully, the Promoter cannot be held liable for system failures on the website.
Conduct of Entry: Entrants of the Promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to remove any entry by an individual found to be tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.
In the event of circumstances outside the Promoter's reasonable control, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimise the effect to Participants in order to avoid undue disappointment.
By participating in the promotion, the entrants license and grants the Promoter an exclusive, royalty free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, and display such content for any purpose in any media, without compensation, restriction on use, attribution, or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that the comments are their own, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

Promoter: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA.

11.6 WELCOME BACK REACTIVATION LOYALTY OFFER

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy, and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Open to UK residents (England, Scotland, Northern Ireland, and Wales) and Republic of Ireland, aged 18 and over only.
The promotion is available when the required number and type of pod boxes are purchased, or the qualifying spend is made within the promotional period. Excludes the purchase of Magnums, Bundles and Flash Sales.

Offer available when qualifying purchases are made from the NESCAFÉ® Dolce Gusto® webshop in a single transaction between 10am on 08.07.24 and 3pm on 28.02.26. Offer available via the NESCAFÉ® Dolce Gusto® webshop only. Maximum one discount per order and a maximum of two discounted orders per household. All NESCAFÉ® Dolce Gusto® products/pods are subject to availability. The offer cannot be used for purchases of Magnums, Bundles or Flash Sales. No cash or other alternative will be available in lieu of any discount codes not used by the expiry date.

To qualify, customers must register or log into their 'My NESCAFÉ® Dolce Gusto®' account and add the required number of boxes of pods to their basket. The relevant discount will be applied automatically at checkout.
Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
Maximum of one discount offer may be redeemed per person/per order and a maximum of two discounted orders per household may be placed during the promotional period.
The promotion cannot be used in conjunction with any other offers.
The offer is only available for the purchase of boxes of pods containing 12 pods and 16 pods, including STARBUCKS® range, but excludes Magnums, Bundles and Flash Sales items.
No trade, third party or bulk applications permitted.
No cash alternative or other alternative will be available in lieu of the offer.
Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
Limitations of liability. The Promoter cannot assume any responsibility or liability for:
1. Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
3. Inaccessibility or unavailability of the internet or the website or any combination thereof.

Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase (with the discount applied). From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
Any orders, including re-orders of undeliverable items, placed after the offer ends at 3:00pm on 31.12.25, will not qualify for the offer. In such an event, participants will have the right to cancel their order.
The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York, YO31 8TA.

11.7 NESCAFÉ DOLCE GUSTO® SOCIAL MEDIA PRIZE DRAW

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Open to UK residents aged 18 or over, excluding employees of Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.
Only one entry per person via the participating promotional social media posts throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official participating Instagram page only.
No purchase necessary.
One (1) winner will win the following prize:
- NESCAFÉ® Dolce Gusto® Genio S Touch Machine (White),
- NESCAFÉ® Dolce Gusto Cappuccino Pods (16pc)
- NESCAFÉ® Dolce Gusto Americano Pods (16pc)
- KITKAT Hot Chocolate Pods (16pc),
- Two (2) Glass Mugs, dishwasher safe,
- No cash or other alternative will be available in lieu of the stated prizes except in the event of circumstances beyond its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of equal or greater value. Any images shown are for illustrative purposes only and may vary from the actual prize.

HOW TO ENTER:

Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com by following the instructions and reading the relevant terms and conditions.
Entry will be via one of the participating social media platforms by posting a comment in response to the question posed on the official promotional post. Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be the first qualifying entries drawn at random from all valid entries made via Instagram by 23:59 on 14.02.25. The winner’s social media name will be announced in the original promotion posts within two (2) standard working days of the closing date. The winner will be required to contacted us via a private message within five (5) working days of the winner notification with their contact details to arrange their prize.
By participating entrants understand and agree to their comments being publicly displayed on the official participating social media page(s). Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their social media account.
Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:
1. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;
2. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;
3. Be offensive or be about hate;
4. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;
5. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;
6. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;
7. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;
8. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;
9. Depict, and cannot itself be in, violation of any law.

The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official social media page(s) that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s social media name. All entries must conform to the relevant platform’s guidelines and terms and conditions.
The winner will be drawn at random using an independently verified computer programme from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from trade, agencies, third parties, or automated entries are not permitted and will be disqualified.
The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.
Prize draw closes at 23:59 on 14.02.25. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.
The prize draw will take place using an independently verified random computer number generator within two (2) standard working days of the prize draw closing date and the winner will be notified via Instagram only. The winner will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, if this cannot be achieved within a further 14 days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 14 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 14 days of confirmation of the winner’s address. No cash or other alternatives in whole or part, will be available.
The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.
The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.
The decision of the Promoter in all matters connected to this draw is final and binding.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
Promoter reserves the right to verify the winner(s) and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.
By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only. Such publicity may include, without limitation, the entrant’s name and/or if consent given, image or statements made by entrants concerning the promotion and/or prize obtained as part of the promotion. The winner(s) are not obliged to agree to any request.
Subject to the Promoter’s Privacy Policy which can be found at Policy https://www.nestle.co.uk/en-gb/privacypolicy the surname and county of the verified winner will be available upon request by sending an email to: consumer.services@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ DOLCE GUSTO VALENTINE’S DAY PRIZE DRAW” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. When contacting this email address, your request will be actioned in line with Nestlé’s Privacy Policy. If the winner(s) objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ DOLCE GUSTO VALENTINE’S DAY PRIZE DRAW”. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so.
Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent, and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winner will be made available as set out in the paragraph above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nestle.co.uk/en-gb/privacypolicy. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and the winner(s) accepted their prize. Any data obtained via this promotion will be deleted after three (3) months of the promotional end date with the exception of the winner(s) and reserve(s) whose data will be deleted after fulfilment of the prize.
No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:
- Any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.
- Any unauthorised access to the operation of this promotion.
- Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.
All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.
This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.
Any person posting, or seen to be posting, comments to the participating social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of the brand(s), or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.
Privacy Policy
- As the promotion is run using Instagram, their privacy policy will also apply. See above for the Promoter’s Privacy policy.
To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via consumer.services@uk.nestle.com
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

11.8 GET A WHITE GENIO S COFFEE MACHINE AND 4 BOXES OF PODS FOR £59.99*

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the offer, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

1. Open to UK residents (England, Scotland, Northern Ireland and Wales), aged 18 and over only.
2. Participants are required to add four (4) available Dolce Gusto® pod boxes* to their basket during the stated promotional period and use the promotional code GENIOSALE at checkout. The De’Longhi White Genio S machine will be added automatically to the order and the price of £59.99** applied for the total basket. Customers who do not wish to purchase the specially priced machine may delete it from their basket at checkout.
  
  **Usual price £89.99 if all items purchased individually at RRP.
3. Offer available for qualifying purchases made between 1pm on 11.02.25 and 1:30pm on 25.02.25. The promotion will end on 25.02.25, or when all allocated stock of the qualifying machine has been purchased, whichever is sooner. In the event of all allocated stock of NESCAFÉ® Dolce Gusto® White Genio S being depleted before the stated closing date; customers will be advised via a message on the website. The offer is available with the purchase of DOLCE GUSTO® 12 & 16 pod boxes only and excludes STARBUCKS®, Bundles, Magnums, or any special Flash Sale items.
4. To qualify, customers must register or log into their 'My NESCAFÉ® Dolce Gusto®' account and add the required number of qualifying boxes of pods to their basket. The qualifying machine will be added automatically to the basket and the total value adjusted to £59.99 when the special promotional code is applied. Customers who do not wish to take up the offer may remove the machine from their basket at the checkout.
5. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively or claimed via any other retailer.
6. Maximum of two orders per household may be placed during the promotional period, subject to availability, while stocks last.
7. The promotion cannot be used in conjunction with any other offers.
8. No trade, third party or bulk applications permitted.
9. No other alternative will be available in the event of allocated stocks of the qualifying machine item being depleted before the stated closing date. 
10. Standard delivery times apply (see website Terms and Conditions).
11. The Promoter reserves the right to reject any purchases that it believes to be in breach of these Terms and Conditions.
12. Limitations of liability. The Promoter cannot assume any responsibility or liability for:
  - Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
  - Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
  - Inaccessibility or unavailability of the internet or the website or any combination thereof.
13. Customers have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
14. Any orders, including re-orders of undeliverable items, placed after the offer ends, or after all allocated stocks of the qualifying NESCAFÉ® Dolce Gusto® machine has been depleted, will not qualify for the offer. In such an event, participants will have the right to cancel their order.
15. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
16. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.
17. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
18. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK.

Promoter: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA.

11.9 NESCAFÉ DOLCE GUSTO STARBUCK PUMPKIN SPICE LATTE SURVEY 15% OFF YOUR NEXT PURCHASE

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

1. Open to registered customers in UK (England, Scotland, Northern Ireland and Wales), Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over who have completed a survey by no later than 26.03.2025. Excludes employees and their immediate families of the Promoter, its agents or anyone professionally connected to the promotion.
2. Participants who complete the survey will be provided with a promotional code for use on the NESCAFÉ® Dolce Gusto® webshop. The promotional code will be valid for use until 13:30pm on 26.03.25.
3. The promotion is available with the purchase of any four (4) or more pod boxes containing 12 or 16 pods, including STARBUCKS®, or Magnums. Excludes Bundles and Flash Sales. Customers who add four (4) boxes of pods to their basket and use the promotional code at checkout will automatically receive 15% off their total basket value (excluding Bundles and Flash Sales).
4. Offer available when qualifying pods are purchased from the NESCAFÉ® Dolce Gusto® webshop in a single transaction by no later than 13:30pm on 26.03.25. Offer available via the NESCAFÉ® Dolce Gusto® webshop only. Maximum one discounted order per person/account. All NESCAFÉ® Dolce Gusto® pods are subject to availability. The offer cannot be used for purchases of Bundles or Flash Sales. Purchases made after 26.03.25 will not qualify for the offer and the promotional code will become null and void. No cash or other alternative will be available in lieu of discount codes not used by the stated valid date.
5. No responsibility will be accepted for survey entries which are incomplete, incorrectly completed, not received for whatever reason or for any technical or other error that may arise with any entry.
6. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion by setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Survey entries (bulk or otherwise) from trade, agencies or third parties, or automated entries, are not permitted and will be disqualified.
7. The Promoter reserves the right to refuse to accept the promotional code or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion, or by using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding.
8. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
9. Limitations of Liability: Neither the Promoter nor the promotional parties assume any responsibility or liability for:
  - Any incorrect or inaccurate submission during the registration process, or for any faulty or failed electronic data transmissions.
  - Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this Promotion.
  - Inaccessibility or unavailability of the internet or the website or any combination thereof.
  - Regretfully, the Promoter cannot be held liable for system failures on the website.
10. Conduct of Entry: Entrants of the Promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to remove any entry by an individual found to be tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.
13. In the event of circumstances outside the Promoter's reasonable control, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimise the effect to Participants in order to avoid undue disappointment.
14. By participating in the survey and promotion, the entrants license and grants the Promoter an exclusive, royalty free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, and display such content for any purpose in any media, without compensation, restriction on use, attribution, or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that the comments are their own, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights.
15. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

Promoter: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

11.10 NESCAFÉ LIMITED OFFER AVAILABLE TO FIRST 100 CLAIMANTS (50 UK & 50 ROI) – GET 15% OFF YOUR NEXT ORDER*

1. Open to UK & ROI members only, who have been selected to receive an exclusive promotional code entitling them to a 15% discount when they place an order for at least 4 boxes of pods or more in a single transaction.
2. To qualify for the offer, qualifying participants must:
  - Place 4 or more boxes of pods in their shopping basket either 12 or 16 pods count, (including STARBUCKS) and Magnums from 10am on 17.03.25 to 10am on 18.03.25
  - Enter the promotion code as provided in the promotional email at the checkout to get 15% discount off their shopping basket. The offer is on a first come, first served basis and will be available to the first 50 UK and first 50 ROI valid, unique claimants. The offer will be applied when the stated number and type of capsules are purchased and the relevant promotional code applied at checkout. The offer will end as soon as the maximum number of valid unique claims have been made. A message online stating ‘code invalid’ will notify customers when the allocated number of claims have been made. Customers may choose to cancel their order.
  - The discount will be applied automatically at checkout when the promotional code is applied.
3. The offer is subject to the purchase of four (4) or more boxes of pods available on the webshop at the time of placing the order. The 15% discount will automatically be applied to the customer’s basket at checkout. Offer available for purchases made via the NESCAFÉ® Dolce Gusto® webshop only. Offer includes all 12 and 16 count boxes (including STARBUCKS) and Magnums but excludes Bundles and Flash Sales items.
4. Offer to be redeemed by no later than 10am on 18.03.25, or when the maximum number of claims have been made, whichever is sooner. Any orders placed after this will not qualify for the offer.
5. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop at www.dolce-gusto.co.uk only.
6. A maximum of one offer per account throughout the duration of the promotion.
7. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
8. The promocode cannot be used in conjunction with any other offers.
9. The offer is only available for the purchase of boxes of pods containing 12 or 16 pods, (including STARBUCKS) and Magnums but excludes Bundles and Flash Sales items.
10. No trade, third party or bulk applications permitted.
11. No cash alternative will be available in lieu of the stated discount.
12. Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
13. The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
14. Limitations of liability. The Promoter cannot assume any responsibility or liability for:
  - Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
  - Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
  - Inaccessibility or unavailability of the internet or the website, or any combination thereof.
15. Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
16. Any orders, including re-orders of undeliverable items, placed after the promotion has ended will not qualify for the offer. In such an event, participants will have the right to cancel their order.
17. The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
18. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
19. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
20. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK or 00800 6378 5385 in ROI. Lines are open Monday to Friday, 9am to 5pm.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

11.11 NESCAFÉ DOLCE GUSTO WEBSHOP ANNIVERSARY PROGRAMME 10% OFF OFFER

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

1. Open to specially selected UK residents (England, Scotland, Northern Ireland, and Wales) and Republic of Ireland, aged 18 and over only who have received a promotional email featuring the offer.
2. The promotion is available for use with any purchase of NESCAFÉ Dolce Gusto products or pods (excluding STARBUCKS®, Magnums, Bundles and Flash Sales) from the Dolce Gusto webshop during the stated promotional period.
  
  Offer available when qualifying purchases are made from the NESCAFÉ® Dolce Gusto® webshop in a single transaction. Discount code valid for use until 23:59 on 28.02.26 via the NESCAFÉ® Dolce Gusto® webshop only. Maximum one discount per order and a maximum of one use per customer. All NESCAFÉ® Dolce Gusto® products/pods are subject to availability. The offer cannot be used for purchases of STARBUCKS®, Magnums, Bundles or Flash Sales. No cash or other alternative will be available in lieu of any discount codes not used within the stated expiry date.
3. To qualify, customers must:
  - Register or log into their 'My NESCAFÉ® Dolce Gusto®' account.
  - Add six (6) or more qualifying pod boxes to their basket (see Clause 7 for exclusions).
  - Enter their unique 12-digit promotional code sent via email at checkout.
    The 10% discount offer will be applied automatically.
4. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
5. The discount code is for one single use only. Maximum of one discount offer may be redeemed per person/per order throughout the duration of the stated promotional period.
6. The promotion cannot be used in conjunction with any other offers.
7. The offer is only available for the purchase of boxes of pods containing 12 pods and 16 pods, excluding STARBUCKS®, Magnums, Bundles and Flash Sales items.
8. No trade, third party or bulk applications permitted.
9. No cash alternative or other alternative will be available in lieu of the offer. 
10. Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
11. The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
12. Limitations of liability. The Promoter cannot assume any responsibility or liability for:
  - Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
  - Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
  - Inaccessibility or unavailability of the internet or the website or any combination thereof.
13. Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter, and the customer will be refunded the full value of the purchase (with the discount applied). From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
14. Any orders, including re-orders of undeliverable items, placed after the offer expires will not qualify for the offer. In such an event, participants will have the right to cancel their order.
15. The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK, or 00800 6378 5385 in ROI. Lines are open Monday to Friday, 9am to 5pm.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York, YO31 8TA.

11.12 NESTLÉ UK&I STAFF DISCOUNT

1. Open to UK & ROI Nestlé employees only i.e. employees who have a personal email address ie.nestle.com, uk.nestle.com, purina.nestle.com or nespresso.com only. Excludes all other associated entities email addresses.
2. Qualifying employees will receive 20% discount off their coffee orders when they sign in with their Nestlé UK&I email address as outlined above.
3. To qualify for the offer, qualifying participants must:
  - Sign in using their Nestlé UK&I email address.
  - Place the minimum order quantity of pod boxes as indicated on the webshop in their shopping basket (either 12 or 16 pods count only) for the offer to work. N.B. The discount will not work if the order includes Magnums or Bundles.
  - The discount will be applied automatically at checkout.
4. The offer is subject to the purchase of the minimum order quantity of pod boxes of either 12 or 16 pods available for sale at the webshop at the time of placing the order.
5. The discount will be ongoing until further notice. In the event of the offer coming to an end, there will be an announcement on the website or sent via email.
6. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop at www.dolce-gusto.co.uk or www.dolce-gusto.ie only.
7. A maximum of one discount can be applied per qualifying transaction/basket.
8. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only.
9. The offer is exclusive to Nestlé UK&I employees using their work email address. Such email addresses should not be shared with non-employees.
10. The offer is only available for the purchase of boxes of pods containing 12 pods and 16 pods and excludes Magnums, Bundles and Flash Sale purchases.
11. No trade, third party or bulk applications permitted.
12. No cash alternative will be available in lieu of the stated discount.
13. Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
14. The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
15. Limitations of liability. The Promoter cannot assume any responsibility or liability for:
  - Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
  - Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
  - Inaccessibility or unavailability of the internet or the website, or any combination thereof.
16. Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter, and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
17. The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

11.13 NESCAFÉ DOLCE GUSTO® EASTER OFFER 5 POD BOXES FOR £22/€28*

The Promoter takes data protection seriously. By entering in this promotion, participants confirm that they have read the Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

1. Open to residents of the UK, CI, IoM and Republic of Ireland, aged 18 and over only. 
2. Customers who purchase five (5) pod boxes from the NESCAFÉ® Dolce Gusto® webshop in a single transaction between 10:00 on 07.04.25 and 10:00 on 22.04.25 will pay the discounted price of £22/€28 vs the usual price of £26.75 (UK) or €34 (ROI). The offer will be applied automatically to the customer’s basket at checkout. Offer available for purchases made via the NESCAFÉ® Dolce Gusto® webshop only and cannot be claimed via any other retailer. Maximum one discounted bundle of five (5) boxes per qualifying purchase and a maximum of two offers per household. Offer not available on the purchase of STARBUCKS®, Magnums, Bundles and Flash Sales items. All NESCAFÉ® Dolce Gusto® products are subject to availability.
3. Offer available for purchases made between 10:00am on 07.04.25 and 10:00am on 22.04.25 only.
4. To qualify, customers must register or log into their 'My NESCAFÉ® Dolce Gusto®' account, add five (5) qualifying boxes of pods to their basket during the stated promotional period.
5. Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively. 
6. Maximum of one (1) discounted offer may be redeemed per person/per account and a maximum of two (2) qualifying orders per household may be placed during the promotional period. 
7. The promotion cannot be used in conjunction with any other offers. 
8. The offer is only available for the purchase of boxes of pods containing 12 pods and 16 pods, excluding the STARBUCKS® Range, Magnums, Bundles and Flash Sales items. The offer will not be applied if any of these excluded items are included in the basket.
9. No trade, third party or bulk applications permitted. 
10. No cash alternative (cash or otherwise) will be available in lieu of the offer.
11. Standard delivery times and minimum order basket size applies (see website Terms and Conditions). 
12. The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions. 
13. Limitations of liability. The Promoter cannot assume any responsibility or liability for:
  - Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions. 
  - Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion. 
  - Inaccessibility or unavailability of the internet or the website or any combination thereof. 
14. Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter, and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
15. Any orders, including re-orders of undeliverable items, placed after the stated end date/time, will not qualify for the offer. In such an event, participants will have the right to cancel their order. 
16. The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.dolce-gusto.co.uk/privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® Helpline free on 0800 707 6066 in UK, or 00800 6378 5385 (ROI). Lines are open Monday to Friday, 9am to 5pm.

Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

11.14 NESCAFÉ DOLCE GUSTO NEW MACHINE BUNDLE (VIA RETAIL PARTNERS) DISCOUNT OFFER

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

Open to new customers in UK (England, Scotland, Northern Ireland, and Wales), Channel Islands, Isle of Man and ROI, aged 18 or over who have purchased a qualifying NESCAFÉ Dolce Gusto machine bundle from a UK or ROI retail partner between 01.04.2025 and 31.08.2025. Excludes employees and their immediate families of the Promoter, its agents or anyone professionally connected to the promotion.
The promotion is available with the purchase of a minimum of £30/€40 spend on pod boxes containing 12 or 16 pods, including STARBUCKS®, but excludes the purchase of Magnums, Bundles and Flash Sales. Customers who add £30/€40 worth of items to their basket and use the promotional code at checkout will automatically receive £10/€12 discount from the total value of their basket. The discount must be used in its entirety in a single transaction as no change will be given. Discount code will be valid for use on the NESCAFÉ® Dolce Gusto® webshop only until 23:59 on 01.12.2025. Thereafter, any unused code will become void.
Offer available when qualifying pods are purchased from the NESCAFÉ® Dolce Gusto® webshop in a single transaction. Offer available via the NESCAFÉ® Dolce Gusto® webshop only. Maximum one offer per new subscriber/account. All NESCAFÉ® Dolce Gusto® pods are subject to availability. The offer cannot be used for purchases of Magnums, Bundles or Flash Sales. No cash or other alternative will be available in lieu of discount codes not used.
The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion by setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Applications (bulk or otherwise) from trade, agencies or third parties, or automated entries, are not permitted and will be disqualified.
The Promoter reserves the right to refuse to accept the promotional code or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion, or by using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding.
Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
Limitations of Liability: Neither the Promoter nor the promotional parties assume any responsibility or liability for:
1. Any incorrect or inaccurate submission during the registration process, or for any faulty or failed electronic data transmissions.
2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this Promotion.
3. Inaccessibility or unavailability of the internet, Amazon.co.uk, or the website or any combination thereof.
4. Regretfully, the Promoter cannot be held liable for system failures on the website.
Conduct of Entry: Entrants of the Promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to remove any entry by an individual found to be tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.
In the event of circumstances outside the Promoter's reasonable control, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimise the effect to Participants in order to avoid undue disappointment.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

Promoter: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

*What We use your Personal Data for*	*Our reasons*	*Our legitimate interests*
*Consumer service*. We use your Personal Data for consumer service purposes, including responding to your enquiries. This typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. order status, technical issue, product question/complaint, general question, etc.).	Fulfilling contractual obligations Legal obligations Our legitimate interests	Improving and developing new products and services Being more efficient
*Contests, marketing and other promotions*. With your consent (where required), We use your Personal Data to provide you with information about goods or services (e.g. marketing communications or campaigns or promotions). This can be done via means such as email, ads, SMS, phone calls and postal mailings to the extent permitted by applicable laws. Some of our campaigns and promotions are run on third party websites and/or social networks. This use of your Personal Data is voluntary, which means that you can oppose (or withdraw your consent in certain countries) to the processing of your Personal Data for this purposes. For detailed information on how to modify your preferences about marketing communication, please see Sections 9 and 10 below. For more information about our contests and other promotions, please see the official rules or details posted with each contest/promotion.	With your consent (where required) Fulfilling contractual obligations Our legitimate interests	Working out which of our products and services may interest you and telling you about them Defining types of consumers for new products or services
*Third party social networks:* We use your Personal Data when you interact with third party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third party social networks. You can learn more about how these features work, the profile data that We obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks.	With your consent (where required) Our legitimate interests	Working out which of our products and services may interest you and telling you about them Defining types of consumers for new products or services
*Personalisation (offline and online). With your consent (where required), We use your Personal Data (i) to analyse your preferences and habits, (ii) to anticipate your needs based on our analysis of your profile, (iii) to improve and personalise your experience on our Websites and apps; (iv) to ensure that content from our Websites/apps is optimised for you and for your computer or device; (v) to provide you with targeted advertising and content, and (vi) to allow you to participate in interactive features, when you choose to do so. For example, We remember your login ID/email address or screen name so that you can quickly login the next time you visit our site or so that you can easily retrieve the items you previously placed in your shopping cart. Based on this type of information, and with your consent (where required), We also show you specific Nestlé* content or promotions that are tailored to your interests. The use of your Personal Data is voluntary, which means that you can oppose the processing of your Personal Data for this purpose. For detailed information on how to opt-out please refer to Section 10 below.	With your consent (where required) Our legitimate interests
*Order fulfilment*. We use your Personal Data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.	Fulfilling contractual obligations With your consent (where required) Legal obligations Our legitimate interests	Improving and developing new products and services Being more efficient Protect our systems, networks and staff Compliance with legal obligations
*Other general purposes (e.g. internal or market research, analytic, security). In accordance with applicable laws, We use your Personal Data for other general business purposes, such as maintaining your account, conducting internal or market research and measuring the effectiveness of advertising campaigns. We reserve the right, if you have Nestlé* accounts, to reconcile those accounts into one single account. We also use your Personal Data for management and operation of our communications, IT and security systems.
*Legal reasons or merger/acquisition.* In the event that Nestlé or its assets are acquired by, or merged with, another company including through bankruptcy, we will share your Personal Data with any of our legal successors. We will also disclose your Personal Data to third parties (i) when required by applicable law; (ii) in response to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our Website.	Legal obligations Our legitimate interests	Compliance with legal obligations Protect our assets and staff

Data controllers	Responsible for
Nestlé UK Headquarters (Registered Office) 1 City Place Gatwick RH6 0PA United Kingdom Tel: 0208 686 3333	All activities
Nestlé Ireland Headquarters – Dublin Place of Registration: Ireland Registration No.: 001614 Nestlé (Ireland) Ltd (Registered Office) 3030 Lakedrive Citywest Business Campus Dublin 24 Tel: +353 (01) 4497777	All activities
Nestlé Treasury International S.A. 7, Rue Nicolas Bové L - 1253 Luxembourg	Nescafe Dolce Gusto Websites (UK and IE) Payments are performed by the third party company: PostFinance

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Nestlé UK Headquarters (Registered Office)

Nestlé Ireland Headquarters – Dublin